Join us and learn how you can help return over $8 million dollars
to low and moderate-income residents.

Last year, 500 volunteers helped file more than 5,000 returns, claiming over $7 million in tax refunds for DC residents as well as connecting many of those residents to other free financial resources!

Where?  

Volunteers provide tax preparation services at the following locations:

Location

Neighborhood

Washington, DC

Ward 8- Congress Heights (MLK Ave & Malcolm X Ave)

Ward 8- Good Hope Shopping Center

Ward 7- Minnesota Ave (& Benning Road)

Ward 5- Edgewood/Rhode Island Ave

Ward 2- Downtown/Gallery Place

Ward 1- Adams Morgan

Ward 1- Columbia Heights

Ward 1- Pleasant Plains

Northern Virginia

Arlington

Alexandria

Maryland

Rockville

Silver Spring

New Carrollton

Suitland - Allentown Road


For a detailed list of locations go to: http://www.dceitc.org/tax_sites.html

You can help by volunteering in one of the following positions:

Tax Preparer

Prepares individual tax returns during the tax season. Training is held in January and volunteers must pass the IRS certification test. Trainings are now over for the 2013-2014 season. Please contact the Volunteer Coordinator at volunteer@communitytaxaiddc.org to find out about our current volunteer needs.

Client Coordinator

Helps clients complete intake documents and ensure that they qualify for our services and have all the necessary paperwork. After the returns are prepared, reviews the outcomes with the taxpayer and ensures that they have copies of all returns before they leave the site. Traning is held in January. 

SNAP/Food Stamp Outreach Specialist

Provides taxpayers with information about the Supplemental Nutrition Assistance Program. SNAP volunteers are trained and supported by DC Hunger Solutions. 

Interpreter

Assists taxpayers, who speak another language, during the tax preparation process. The greatest needs are for volunteers who speak Spanish, Chinese, and Amharic. No specialized training is needed. 

Greeter

The first person the taxpayer meets at the site. The greeter greets the clients as they arrive, manages appointments and waiting lists so that clients are served in order, and assists with the smooth operation of the tax site. 

Reviewer

Reviews tax returns after they have been completed for accuracy and completeness. At least three years of experience with preparation of individual tax returns is required. 

Site Coordinator

Site Coordinators are responsible for overseeing the operations at a tax site, ensuring that all required procedures are followed and that the site is in compliance with all IRS requirements. 

Click Here for a detailed list of volunteer position descriptions.

When?

Sites open on February 1 and remain open through April 15 (approximately 11 weeks), primarily evenings and on weekends.  

We ask that volunteers commit to at least one 3-4 hour shift per week for the course of tax season, and commit to an orientation session the week before the site opens.

How can you get involved?

See our "Volunteer Training and Preparing for Tax Season" section for information about completing your volunteer registration form, signing up for a tax site shift, and registering for trainings.

Questions?

If you have a question after reading through our website, check out our Frequently Asked Questions.  If your question is not answered, please contact the Campaign’s Volunteer Coordinator, at volunteer@communitytaxaiddc.org.